); ga('send', 'pageview');

Benefits of POS Item Modifiers

Benefits of POS Item Modifiers

Forced_POS_Item_Modifiers

One of the most overlooked functions in your Restaurant POS System is the item modifier functionality. So many restaurant pos systems claims to have food modifier functionality in their restaurant point of sale. It becomes problematic when you bought a retail pos system to be used in your restaurant or quick service restaurant.

So let us have a look what is a food modifier and what it does. A food modifier is option that pops up, when working in the menu order screen. Modifiers could be forced or could be a choice.

Forced modifiers allow you to force the server to pick from a preset list of suggested or acceptable items on the menu. They are usually added to the main entrée or a choice of food or beverage that requires specific preparation instructions. This feature forces a set number of item choices to be chosen by the server from the order screen. When Forced Modifiers are attached to a particular product, the server will not be allowed to continue the order until a modifier is chosen or they exit out of the Forced Modifier screen. Forced Modifiers will be attached at the product level.

Exception Modifiers allow you to pick from a preset list of suggested or acceptable items under Exception Modify tab on order screen. This feature is similar to Forced Modifiers with the exception of the server being “Forced” to choose a selection. The server now has options to modify an item or exit modifications and continue with the order.

Benefits of item modifiers are:

Modifiers ensure that orders are correctly placed and send to the kitchen. So cooking instructions and choices are sent correctly to the kitchen. Keeping your customers happy.

Save money as orders are placed correctly as received from customers. No more wastage.

Inventory depletion plays a vital role in the execution of choices during the ordering process.

When using restaurant online ordering modifiers ensure the correct ordering from customers, ruling out incorrect orders, and wasting stock and enhancing the customer experience.

For further information on our restaurant pos systems please visit Home StorePoint Restaurant POS

Get Started Today


Kitchen Display System vs. Kitchen Printer?

Originally designed to handle QSR businesses, kitchen video display systems have become increasingly common fixtures in quick, casual and fine dining kitchens alike. Kitchen Display Systems eliminate steps, cut down on errors, improve productivity and speed of service, and drive increased guest satisfaction across all types and sizes of restaurants. Full-colour displays and multiple screen layouts make orders easy to read. The Bump Box is designed to make orders easy to control. And rich reporting keeps you on top of staff productivity at all times.

With a Kitchen Display System, service is faster and more accurate, reports more detailed and complete, and end-of-day closings simplified: all at a significantly lower cost than printer, paper and ink. The IT Perspective Installation and configuration is typically very simple as everything is preconfigured, no matter how many controllers you run. Every network address, device ID, the wireless connection—all the technical settings—are preset, or are configured automatically on initial startup: including integration with your POS system.

You can modify any or all of these settings—from changing the IP address of the network adapter to changing the color displayed for soft drinks—from the most familiar of interfaces. The Financial Perspective Kitchen Display Systems have a lower Total Cost of Ownership (TCO) than Kitchen Printers For example, StorePoint Restaurant POS, there are two cost elements: all one-time, fixed costs.

1. A perpetual license.

2. Flat screen monitor(s). With printers, there are three costs: two of them go on forever. 1. The cost of the printer. 2. The annual cost of paper: R 2000-00 3. Annual cost of ribbons: R 3000-00 After four years, the cost of printing can be more than triple the cost of a kitchen display system.

Kitchen_display_System

Operations’ Point of View

A busy kitchen can struggle to maintain control in an environment driven by slips of paper. With a kitchen display system, the operational inefficiencies of the “enter-print-post” method of placing orders, fighting for a spin of the order wheels, expediting, and quality control are eliminated. The endless stream of orders coming out of paper printers— and the problems of backlog when the paper runs out unnoticed—is ended. In its place: a simple, direct connection from the point of sale to the place of preparation. It makes the last steps easier and more correct, providing both chefs and expeditors with pictures of the complete meal for garnishing and presentation control.

Schedule a demo


Three Emerging Retail POS Technologies

Emerging technology trends and mobile devices are changing customer expectations. To remain competitive, small and midsize retail businesses (SMBs) need to adopt a point of sale (POS) tools that address these changing needs.

According to Gartner’s Market Guide for Digital-Business-Ready POS Applications for Tier 2 Midsize Multichannel Retailers, 2016 (content is available to Gartner clients), it’s also important to consider how digital business-ready POS technologies will affect customers’ lifestyles.

For example, customers will start seeing checkout lines as a waste of time when other stores allow employees to check them out from anywhere in the store.

This article will help SMBs understand key retail trends and explain how new POS technologies can help businesses embrace mobile devices, social media and the internet of things (IoT).

zipzap_card_processing
zipzap_card_processing

Technology #1: Mobile POS

Mobile POS systems integrate with common mobile devices like tablets and smartphones to scan products and process payments. According to Gartner’s Hype Cycle for Retail Technologies, 2016 (content is available to Gartner clients), these technologies will become mainstream in less than two years.

These systems can speed up the checkout process and help employees better interact with customers. They’re also useful for small retailers with limited floor space, as they reduce the need for a dedicated cash register.

Mobile POS systems are more suitable for low-margin items, such as groceries, than high-margin categories, such as apparel and electronic items. These products require proper bagging and de-tagging by store associates.

If a retailer has fixed checkout areas, they should make sure that the mobile POS system integrates with their main POS app.

Benefits of Mobile POS for Small Retailers

Mobile POS systems can help small businesses and retailers in a number of ways:

  • Manage multiple stores and engage with customers in a better way: Mobile POS lets retailers track their sales, profits and inventory levels at different store locations using a unified dashboard on their mobile device. Some options integrate with loyalty management programs so customers can access them from their mobile device.
  • Improved sales and data security: These systems allow sales associates to conduct transactions easily from any location inside the store, thus providing better customer service and making more sales. In addition, transactions carried out through a mobile POS are fully encrypted and do not store card data.

Is Mobile POS the Right Solution for You?

According to a recent survey by Boston Retail Partners, 84 percent of the surveyed retailers plan to deploy mobile POS solutions within the next three years.

Many SMB retailers who called Software Advice were also interested in buying a mobile POS in the near future. Here are some sample conversations:

  • A small retailer with a single-store operation wanted a POS system that could automate their sales and track inventory efficiently. They were also interested in a mobile POS option since they visit about 40 events and shows annually.
  • Another retailer with operations across four stores was unhappy with their existing POS system due to ongoing data loss. They also required better credit card processing and were interested in a mobile POS for sales during trade shows.

A mobile POS helped these retailers:

  • Make sales at various trade shows and events. Retailers can meet customers directly at trade shows and conduct sales on the spot. Also, they won’t need to convince customers to visit their stores at a later time, increasing the chance of a sale.
  • Check inventory levels. When a customer asks for a specific product, the associate can use their mobile device to check its availability. If it’s not in stock, they can even place an order for it.

To view the various options, check out our guide to mobile POS systems.

Technology #2: Loyalty Management Systems

These systems enable retailers to reward and interact with regular customers through a centralized system that tracks loyalty points, discounts and gift vouchers. According to Gartner’s Hype Cycle for Retail Technologies, 2016, loyalty management systems will become widespread within two to five years.

These systems can help small retailers encourage and reward customer loyalty. They can help businesses track customer interactions on social media and mobile, and provide appropriate rewards, such as cashback offers or special recognition.

Benefits of Loyalty Management Systems for Retailers

Loyalty management systems can benefit retailers in numerous ways. Here’s how:

  • Increase sales: Loyalty management system capabilities help you build and maintain ongoing relationships with your most loyal customers.
  • Simplify loyalty program adoption: These systems can enable customers to participate in loyalty programs using mobile devices, increasing their adoption.
  • Appeal to millennials: recent study found that millennials are twice as likely to pay a premium if they are earning loyalty rewards.
  • Understand customers’ buying patterns: Retailers can track and understand their customers’ buying patterns. They can offer personalized deals to customers based on their purchase histories and buying trends.

How are Loyalty Management Systems Useful to You?

Thousands of small and midsize retailers already use loyalty management systems or seek to deploy one. Based on a recent survey by Local Commerce Monitor, nearly 24 percent of the SMBs surveyed offer some kind of loyalty program. About one-third of the respondents plan to start offering a customer loyalty program in less than a year.

Chris Luo, VP of Marketing, FiveStars, a loyalty technology company, revealed to Forbes contributor Nicole Leinbach-Reyhle that he believes most retailers that retain customers through repeated sales have better chances to enhance their overall profitability.

Luo is also of the opinion that loyalty programs enhance the overall lifetime value of customers by nearly 30 percent through retention and increase in number of visits and spend.

Retailers can use loyalty management systems in numerous ways.

For example, an SMB crafts retailer in the US that deployed a customer loyalty program had nearly 20,000 customers sign up for the program. The retailer can now identify the most valuable buyers and reach out to them to promote sales events, trade shows and new merchandise.

Technology #3: Digital Wallets

A digital wallet solution securely stores a person’s credentials, such as bank account details, identification cards, loyalty programs and payment cards. Customers can use it in a retail store using their mobile devices.

According to Gartner’s Hype Cycle for Retail Technologies, 2016, digital wallets will see mainstream adoption in two to five years.

These wallets can also store multiple payment options, and customers can keep track of their loyalty program progress and benefits.

Apple Pay in action

Before making large technology investments, SMBs should determine whether there is customer demand. As the technology becomes more popular and SMBs adopt digital wallet technologies, they should explain the advantages of these systems to more reluctant users. Incentives should be considered in order to drive customer use.

The use of digital wallets can significantly increase sales for small retailers. Customers will appreciate the ease of transactions and the opportunity for customized offers.

Benefits of Digital Wallets for Retailers

Digital wallets can make the transaction process faster and more efficient. They also offer additional benefits:

  • Simplified buying process: Digital wallet technology can ease the shopping experience for customers by securely storing customer’s’ payment card information on the server.
  • Increased sales: Customers usually prefer a streamlined buying process and would return to a retailer if their overall transaction process is quick and easy. This gives opportunities to increase sales as existing customers would repeat their buying.

How are Digital Wallets Being Used?

An apparel retailer that operates in two stores contacted Software Advice regarding a retail system to automate their core checkout processes, manage inventory in the stores and track customers. They need the system to support payments made through Apple Wallet or Android Pay, as well as have e-commerce functionality and back office analytics.

Takeaways and Next Steps

These technologies are already in the wild, and customers will increasingly rely on their ease and convenience. To remain competitive, it’s essential for SMBs to be aware of these trends and develop a plan to adopt them within the next two to five years.

Have a look at our website to see what to keep in mind when it comes to technology for your business that best fits your company’s needs.

Schedule a demo


Our Blog

Our Blog covers all discussions about the world of Retail and Restaurant. We try to be informative and let our customers know what is happening out there. The Blog covers point of sale software, point of sale hardware, web design, e-commerce and search engine optimization. All services Retail and Restaurant offers.

Feel free to browse and see why we like to keep our customers informed. Our customers are informed customers, which prefer quality before cheap point of sale and services.

Get Started Today


Beware of Cheap POS System

Microsoft

Some Windows 10 users will be forced to double the amount of space on their PC to install future updates, as Microsoft has increased the amount of storage required to install its newest software.

Previously, more powerful machines running on 64-bit needed 20GB free on their hard drive, while 32-bit devices needed a minimum of 16GB.

However, software notes for the company’s forthcoming Windows update, expected in May, have revealed that all machines will require at least 32GB.

This could be problematic for people using the operating system on budget devices with limited storage capacity. Have a look at what you have stashed on your desktop to ensure you don’t have photos or other files left lying around. This is especially why is it so important to buy from a reputable pos dealer, as cheap is not always best when it comes to POS hardware and pos systems.

Which? computing editor Kate Bevan said that while it may be a pain for people with cheap netbooks, the move by Microsoft is well-intentioned to prevent crashes.

“It’s a good response actually, because it makes it absolutely clear upfront that it takes a bit more space to run an update and prevents your computer from crashing, which is a problem some have experienced in the past,” Bevan explained.

‘More space’

“Add something like an SD card to create a bit more space, but before doing an update, having a look and moving anything on to an external hard drive or the cloud will help,” she advised anyone struggling for extra storage capacity.

“Have a look at what you have stashed on your desktop to ensure you don’t have photos or other files left lying around, it’s a good opportunity for some housekeeping.”

Microsoft’s next update is still being tested by developers, but new options such as the ability to delay future updates for long periods of time are expected to feature.

Get Started Today


Get a Quote Today
Mail us at salescpt1@retailandrestaurant.co.za Remember to mention if it is for retail point of sale or restaurant point of sale. Regards The RRBS Team