One of the most overlooked functions in your Restaurant POS System is the item modifier functionality. So many restaurant pos systems claims to have food modifier functionality in their restaurant point of sale. It becomes problematic when you bought a retail pos system to be used in your restaurant or quick service restaurant.
So let us have a look what is a food modifier and what it does. A food modifier is option that pops up, when working in the menu order screen. Modifiers could be forced or could be a choice.
Forced modifiers allow you to force the server to pick from a preset list of suggested or acceptable items on the menu. They are usually added to the main entrée or a choice of food or beverage that requires specific preparation instructions. This feature forces a set number of item choices to be chosen by the server from the order screen. When Forced Modifiers are attached to a particular product, the server will not be allowed to continue the order until a modifier is chosen or they exit out of the Forced Modifier screen. Forced Modifiers will be attached at the product level.
Exception Modifiers allow you to pick from a preset list of suggested or acceptable items under Exception Modify tab on order screen. This feature is similar to Forced Modifiers with the exception of the server being “Forced” to choose a selection. The server now has options to modify an item or exit modifications and continue with the order.
Benefits of item modifiers are:
Modifiers ensure that orders are correctly placed and send to the kitchen. So cooking instructions and choices are sent correctly to the kitchen. Keeping your customers happy.
Save money as orders are placed correctly as received from customers. No more wastage.
Inventory depletion plays a vital role in the execution of choices during the ordering process.
When using restaurant online ordering modifiers ensure the correct ordering from customers, ruling out incorrect orders, and wasting stock and enhancing the customer experience.
For further information on our restaurant pos systems please visit Home StorePoint Restaurant POS
Originally designed to handle QSR businesses, kitchen video display systems have become increasingly common fixtures in quick, casual and fine dining kitchens alike. Kitchen Display Systems eliminate steps, cut down on errors, improve productivity and speed of service, and drive increased guest satisfaction across all types and sizes of restaurants. Full-colour displays and multiple screen layouts make orders easy to read. The Bump Box is designed to make orders easy to control. And rich reporting keeps you on top of staff productivity at all times.
With a Kitchen Display System, service is faster and more accurate, reports more detailed and complete, and end-of-day closings simplified: all at a significantly lower cost than printer, paper and ink. The IT Perspective Installation and configuration is typically very simple as everything is preconfigured, no matter how many controllers you run. Every network address, device ID, the wireless connection—all the technical settings—are preset, or are configured automatically on initial startup: including integration with your POS system.
You can modify any or all of these settings—from changing the IP address of the network adapter to changing the color displayed for soft drinks—from the most familiar of interfaces. The Financial Perspective Kitchen Display Systems have a lower Total Cost of Ownership (TCO) than Kitchen Printers For example, StorePoint Restaurant POS, there are two cost elements: all one-time, fixed costs.
1. A perpetual license.
2. Flat screen monitor(s). With printers, there are three costs: two of them go on forever. 1. The cost of the printer. 2. The annual cost of paper: R 2000-00 3. Annual cost of ribbons: R 3000-00 After four years, the cost of printing can be more than triple the cost of a kitchen display system.
Operations’ Point of View
A busy kitchen can struggle to maintain control in an environment driven by slips of paper. With a kitchen display system, the operational inefficiencies of the “enter-print-post” method of placing orders, fighting for a spin of the order wheels, expediting, and quality control are eliminated. The endless stream of orders coming out of paper printers— and the problems of backlog when the paper runs out unnoticed—is ended. In its place: a simple, direct connection from the point of sale to the place of preparation. It makes the last steps easier and more correct, providing both chefs and expeditors with pictures of the complete meal for garnishing and presentation control.
Emerging technology trends and mobile devices are changing customer expectations. To remain competitive, small and midsize retail businesses (SMBs) need to adopt a point of sale (POS) tools that address these changing needs.
For example, customers will start seeing checkout lines as a waste of time when other stores allow employees to check them out from anywhere in the store.
This article will help SMBs understand key retail trends and explain how new POS technologies can help businesses embrace mobile devices, social media and the internet of things (IoT).
Technology #1: Mobile POS
Mobile POS systems integrate with common mobile devices like tablets and smartphones to scan products and process payments. According to Gartner’s Hype Cycle for Retail Technologies, 2016 (content is available to Gartner clients), these technologies will become mainstream in less than two years.
These systems can speed up the checkout process and help employees better interact with customers. They’re also useful for small retailers with limited floor space, as they reduce the need for a dedicated cash register.
Mobile POS systems are more suitable for low-margin items, such as groceries, than high-margin categories, such as apparel and electronic items. These products require proper bagging and de-tagging by store associates.
If a retailer has fixed checkout areas, they should make sure that the mobile POS system integrates with their main POS app.
Benefits of Mobile POS for Small Retailers
Mobile POS systems can help small businesses and retailers in a number of ways:
Manage multiple stores and engage with customers in a better way: Mobile POS lets retailers track their sales, profits and inventory levels at different store locations using a unified dashboard on their mobile device. Some options integrate with loyalty management programs so customers can access them from their mobile device.
Improved sales and data security: These systems allow sales associates to conduct transactions easily from any location inside the store, thus providing better customer service and making more sales. In addition, transactions carried out through a mobile POS are fully encrypted and do not store card data.
Many SMB retailers who called Software Advice were also interested in buying a mobile POS in the near future. Here are some sample conversations:
A small retailer with a single-store operation wanted a POS system that could automate their sales and track inventory efficiently. They were also interested in a mobile POS option since they visit about 40 events and shows annually.
Another retailer with operations across four stores was unhappy with their existing POS system due to ongoing data loss. They also required better credit card processing and were interested in a mobile POS for sales during trade shows.
A mobile POS helped these retailers:
Make sales at various trade shows and events. Retailers can meet customers directly at trade shows and conduct sales on the spot. Also, they won’t need to convince customers to visit their stores at a later time, increasing the chance of a sale.
Check inventory levels. When a customer asks for a specific product, the associate can use their mobile device to check its availability. If it’s not in stock, they can even place an order for it.
These systems enable retailers to reward and interact with regular customers through a centralized system that tracks loyalty points, discounts and gift vouchers. According to Gartner’s Hype Cycle for Retail Technologies, 2016, loyalty management systems will become widespread within two to five years.
These systems can help small retailers encourage and reward customer loyalty. They can help businesses track customer interactions on social media and mobile, and provide appropriate rewards, such as cashback offers or special recognition.
Benefits of Loyalty Management Systems for Retailers
Simplify loyalty program adoption: These systems can enable customers to participate in loyalty programs using mobile devices, increasing their adoption.
Appeal to millennials: A recent study found that millennials are twice as likely to pay a premium if they are earning loyalty rewards.
Understand customers’ buying patterns: Retailers can track and understand their customers’ buying patterns. They can offer personalized deals to customers based on their purchase histories and buying trends.
How are Loyalty Management Systems Useful to You?
Thousands of small and midsize retailers already use loyalty management systems or seek to deploy one. Based on a recent survey by Local Commerce Monitor, nearly 24 percent of the SMBs surveyed offer some kind of loyalty program. About one-third of the respondents plan to start offering a customer loyalty program in less than a year.
Chris Luo, VP of Marketing, FiveStars, a loyalty technology company, revealed to Forbes contributor Nicole Leinbach-Reyhle that he believes most retailers that retain customers through repeated sales have better chances to enhance their overall profitability.
Luo is also of the opinion that loyalty programs enhance the overall lifetime value of customers by nearly 30 percent through retention and increase in number of visits and spend.
Retailers can use loyalty management systems in numerous ways.
For example, an SMB crafts retailer in the US that deployed a customer loyalty program had nearly 20,000 customers sign up for the program. The retailer can now identify the most valuable buyers and reach out to them to promote sales events, trade shows and new merchandise.
Technology #3: Digital Wallets
A digital wallet solution securely stores a person’s credentials, such as bank account details, identification cards, loyalty programs and payment cards. Customers can use it in a retail store using their mobile devices.
These wallets can also store multiple payment options, and customers can keep track of their loyalty program progress and benefits.
Apple Pay in action
Before making large technology investments, SMBs should determine whether there is customer demand. As the technology becomes more popular and SMBs adopt digital wallet technologies, they should explain the advantages of these systems to more reluctant users. Incentives should be considered in order to drive customer use.
The use of digital wallets can significantly increase sales for small retailers. Customers will appreciate the ease of transactions and the opportunity for customized offers.
Benefits of Digital Wallets for Retailers
Digital wallets can make the transaction process faster and more efficient. They also offer additional benefits:
Simplified buying process: Digital wallet technology can ease the shopping experience for customers by securely storing customer’s’ payment card information on the server.
Increased sales: Customers usually prefer a streamlined buying process and would return to a retailer if their overall transaction process is quick and easy. This gives opportunities to increase sales as existing customers would repeat their buying.
How are Digital Wallets Being Used?
An apparel retailer that operates in two stores contacted Software Advice regarding a retail system to automate their core checkout processes, manage inventory in the stores and track customers. They need the system to support payments made through Apple Wallet or Android Pay, as well as have e-commerce functionality and back office analytics.
Takeaways and Next Steps
These technologies are already in the wild, and customers will increasingly rely on their ease and convenience. To remain competitive, it’s essential for SMBs to be aware of these trends and develop a plan to adopt them within the next two to five years.
Have a look at our website to see what to keep in mind when it comes to technology for your business that best fits your company’s needs.
Since Retail and Restaurant opened its doors in 2009, we have always been asked for an affordable restaurant point of sale. Traditionally restaurant point of sale has been always more expensive than a retail point of sale, due to the complexity that the restaurant point of sale has to deal with when compared to the retail point of sale. Through the years Retail and Restaurant has always kept the idea of a more affordable restaurant point of sale, and as the demand has grown, the decision was made to make a more affordable restaurant point of sale available.
Retail and Restaurant is happy to introduce StorePoint Restaurant POS Green-line. StorePoint Restaurant POS Green line is an entry-level restaurant point of sale solution aimed at startups like small cafe’s, bars, bakeries, bistro’s, cars wash, deli’s, fast foods, micro-breweries, restaurants, pizzerias, pubs, taverns, and wine tasting farms.
StorePoint POS Green Line offers all the traditional point of sale functionality one would expect restaurant point of sale offers.
Point Of Sale
Sell from a smartphone or tablet, StorePoint POS Green-line works on Android smartphone and tablet. Printed or electronic receipts Give the receipt to customers in a way they prefer: printed or sent to an email.
Multiple payment methods whether it’s cash or card, integrated or not, or any combination of them – you will have a choice.
Point of Sale Functionality
Discounts. Apply discounts to the receipt or specific items.
Refunds. Refund the selected item or all items on the receipt.
Item variants. Condense the list of items, simplifying their creation and management. Useful if some products come in multiple versions like different sizes or colors.
Cash management. Track cash movement to reduce mistakes and staff manipulation.
Work offline. Make sales with weak or unstable internet. All data will be automatically synced once the connection is restored.
Hardware. Supported hardware: receipt printer (Ethernet or Bluetooth), bar code scanner (Bluetooth or USB), cash drawer.
Multiple locations. Manage multiple stores under one account. Track your sales, inventory, employees, and customers — everything you need to know in one place.
User security. User security is achieved with the role and level security making sure users only have access to functionality they should have access to.
Secure Data Backup. Storepoint POS Green-line stores data in a secure database making sure you have backups and unauthorized access is not allowed.
Cloud-Based Realtime Reporting. Gives you information on the go, and information to make informed decisions.
Items import. Quickly add thousands of items using the CSV-spreadsheets.Track inventory. Track the stock of products and their components.
Low stock notifications. Receive daily notifications about low stock to make the necessary item orders in time.
Purchase orders. Plan purchases, export records to suppliers, track stock receipts and manage vendor relationships.
Transfer orders. Easily create transfer orders and move stock between your stores. Increase and decrease stock levels for received items, damages, and loss. Perform full or partial stocktakes with a barcode scanner or manually. Track stock of items produced out of ingredients.
Gain insights into the flow of your inventory by viewing adjustment log. View report on the cost and potential profit of your inventory. Track the sales growth or decline compared with the previous day, week, month and promptly react to changes. Sales by item analytics allow the best-selling items to be determined and therefore the right purchasing decisions can be made. Identify the cash lack at the end of the shift and track employees inaccuracy or manipulations. Receipts history review allows you to monitor each transaction: sales, refunds, discounts. Browse reports on the tax amount needed to be paid and save time for their calculation. Export sales data to the spreadsheets for detailed analysis.
Track each employee performance and make informed business decisions. Information on the workload per hour allows for efficient management of your staff. Manage access to sensitive information and functions. Time clock for employees.
Restaurant & Bar Features
Kitchen printers at cafe or restaurant to inform cooking staff what to prepare from an order. dining in, taking their order out, or requesting delivery. Table management to manage your restaurant floor making orders go to the right tables.
24/7 live chat support. Skip the queue on our live chat support. Our dedicated team is there for you 24/7.