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Benefits of POS Item Modifiers

Benefits of POS Item Modifiers

Forced_POS_Item_Modifiers

One of the most overlooked functions in your Restaurant POS System is the item modifier functionality. So many restaurant pos systems claims to have food modifier functionality in their restaurant point of sale. It becomes problematic when you bought a retail pos system to be used in your restaurant or quick service restaurant.

So let us have a look what is a food modifier and what it does. A food modifier is option that pops up, when working in the menu order screen. Modifiers could be forced or could be a choice.

Forced modifiers allow you to force the server to pick from a preset list of suggested or acceptable items on the menu. They are usually added to the main entrée or a choice of food or beverage that requires specific preparation instructions. This feature forces a set number of item choices to be chosen by the server from the order screen. When Forced Modifiers are attached to a particular product, the server will not be allowed to continue the order until a modifier is chosen or they exit out of the Forced Modifier screen. Forced Modifiers will be attached at the product level.

Exception Modifiers allow you to pick from a preset list of suggested or acceptable items under Exception Modify tab on order screen. This feature is similar to Forced Modifiers with the exception of the server being “Forced” to choose a selection. The server now has options to modify an item or exit modifications and continue with the order.

Benefits of item modifiers are:

Modifiers ensure that orders are correctly placed and send to the kitchen. So cooking instructions and choices are sent correctly to the kitchen. Keeping your customers happy.

Save money as orders are placed correctly as received from customers. No more wastage.

Inventory depletion plays a vital role in the execution of choices during the ordering process.

When using restaurant online ordering modifiers ensure the correct ordering from customers, ruling out incorrect orders, and wasting stock and enhancing the customer experience.

For further information on our restaurant pos systems please visit Home StorePoint Restaurant POS

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5 ways to ensure a more profitable future in retail

It’s clear that the retail landscape is in a state of a major transformation. Thanks to disruptive technologies and changing consumer behavior, traditional retailers are under increasing pressure to keep up with digital-first companies such as Amazon, Takealot, Superbalist, etc.

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A large SA retailer that employs approximately 40,000 people, is implementing a survival plan to ensure it does not close its door, having previously reported having struggled with making enough profit in the past. The retailer’s plan, which will help to up its game, is based on seeking funding and not using technology to up its profits.

The future could look bright for those retailers who are willing to embrace innovation and invest in long-term growth. But how do they need to adapt? And where should they be focusing their spend and resource?

Here are 5 ways retailers can safeguard their position in an omnichannel world.

1. Bring the shopping experience to life

There’s no doubt that the selection pressure on retail businesses is changing, and those that fail to adapt certainly face decline and even extinction. But whilst traditional retail businesses based on brick-and-mortar stores urgently need to update their business models for the Amazon age, they also need to start recognizing the unique advantages their physical locations offer – and then using technology to enhance them.

After all, unlike shopping online, the brick-and-mortar experience is one of true discovery, which can be done with friends, and also offers the possibility of in-person interactions with retail staff. The more retailers can play up these three elements, the more they can win back the hearts and minds of consumers, using the opportunity of in-store interaction to their unique advantage.

2. Break down departments to connect shopper behavior online and in-store

If retailers invest properly in infrastructure that breaks down internal departments, they will be able to offer consumers truly omnichannel shopping experience.

Until recently, there was no connection between what a shopper bought or looked at online and their behavior in-store. But knowing who the customer is, where they are, and their preferences is critical. To do this, retailers are using analytics, location, and context, and seeing rising sales as a result.

By aligning back-end operations with front-end customer service, and using technology at every step of the supply chain, the retail industry will start to get a single, multi-channel view of its omnichannel customers. This is exactly what it needs to offer the seamless, streamlined experience that consumers now demand.

3. Gather deeper insight into stock and inventory

Tied to the above point, part of developing insight into a customer’s in-store behavior includes collecting data around stock and inventory. At present, the structure of many retailers fails to live up to the needs of modern customers. Stock is typically received and allocated to different departments that serve the physical shop, e-commerce, pop-ups, and wholesale. But this kind of approach is no longer fit for purpose in an omnichannel world.

With growing customer demand to access any item through any channel at any time, retailers need to have a precise picture of their inventory 24/7.

To achieve this, and ultimately increase profit margins and retain customers, retailers must improve their POS systems and make better use of inventory tracking technology. Investing in technologies such as radio-frequency identification and electronic shelf labels will enable retailers to monitor stock levels in real-time, and ensure they know exactly what they have in at any given time. Not only will this avoid customer disappointment in out-of-stock items but it maximizes efficiencies, saving the retailer time and money in the long-run.

4. Empower employees with technology

If brick-and-mortar retailers are going to overcome the challenges they face, they must be willing to invest both money and time into offering the kind of experience customers have come to expect. Perhaps surprisingly, the focus for this investment starts with employees – more specifically, empowering employees through digital technology and connected workplaces.

After speaking to 900 managers and non-managers in global retailers, and conducting interviews with two industry experts for our report The Road to Digitalisation in Retailing, we found that retail workers using digital workplace technology were not only more productive (72%), but also better able to differentiate their customer offering against the competition (59%).

The benefits of digitization for employees is clear. But with more than a third of those surveyed saying retail has been slow to implement workplace technology compared to other industries, retailers must make this more of a priority. To thrive, they must focus on technology at the edge of the network – in the physical locations that staff and shoppers are most likely to interact, and then provide staff with the connected digital tools that allow them to deliver a more personalized service to every customer.

5. Think differently about success and ROI (long-term investments vs. short-term gains)

After years of focusing only on spending that brings immediate results, retailers are having to accept the need for long-term investments in both POS systems and people. Because unless they conduct a full overhaul of their legacy infrastructure and bridge the skills gap by outsourcing the right talent, they stand little chance of navigating digital transformation successfully.

Rather than mothballing any project that doesn’t deliver instant gains, the industry needs to find new ways of measuring success over longer periods of time. Once retailers get comfortable with this, they can start to focus on building smart digital workplaces – spaces that connect back-end employees with those on the shop floor and provide them all with the tools and flexibility to do their jobs properly.

For retailers, the present can sometimes seem bleak, but the future doesn’t need to be. If that is, technology is embraced and integrated in a way that empowers employees, serves customers and improves the bottom line, and retailers prepare to hold out for longer-term results.


Storepoint Food Truck POS

Some of the benefits of Storepoint Food Truck POS:

  • Helps you serve customers on time and deliver on your promise.
  • It works on Mac or PC, iPad or tab or Phone and is so easy to use you can get your staff selling in no time.
  • Always know what’s in your drawer. Our till management holds employees accountable for their funds and tells them the amount they should have in there at any given time.
  • Loyalty programs are a must-have in today’s world. Reward your customers for being devoted and let them rack up reward points to trade in for little goodies like a free dessert or drink.
  • The intuitive design allows you to increase your turnover and reduce errors, no matter what you serve.
  • Printed kitchen tickets can slow you down and be messy. Use a digital kitchen display system to promptly transfer orders to the kitchen. Safe time and last minute changes are displayed instantly.
  • An affordable PoS solution that is easy to use and requires minimum training.
  • Manage billing and cash management transactions at lightning speed.
  • StorePoint QSR Point of Sale has a special offline feature where the pos device works independently without the need of a server computer or another iPad. It even works without the internet. No WiFi, No Internet, No Problem.
  • With a sleek design, Storepoint POS allows for quick menu changes and adding menu items on the fly
  • Small footprint with the use of tablet POS
Food Truck POS
Food Truck POS

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Storepoint QSR POS

Some benefits of StorePoint QSR Point of Sale:

Fast-Foods_restaurant
  • Helps you serve customers on time, and deliver on your promise.
  • It works on Mac or PC, iPad or tab or Phone and is so easy to use you can get your staff selling in no time.
  • Always know what’s in your drawer. Our till management holds employees accountable for their funds and tells them the amount they should have in there at any given time.
  • Loyalty programs are a must have in today’s world. Reward your customers for being devoted and let them rack up reward points to trade in for little goodies like a free dessert or drink.
  • Intuitive design allows you to increase your turnover and reduce errors, no matter what you serve.
  • Printed kitchen tickets can slow you down and be messy. Use a digital kitchen display system to promptly transfer orders to the kitchen. Safe time and last minute changes are displayed instantly.
  • An affordable PoS solution that is easy to use and requires minimum training.
  • Manage billing and cash management transactions at lightning speed.
  • StorePoint QSR Point of Sale has a special offline feature where the pos device work independently without the need of a server computer or another iPad. It even works without the internet. No WiFi, No Internet, No Problem.
StorePoint QSR Point of Sale

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5 Benefits of Tablet POS

April 10, 2019 18:22 pm by Maria Bowes

Tablet POS for food truck and takeaway
Tablet POS for food truck and takeaway

Reduced upfront and long-term costs

Compared to a traditionally integrated point-of-sale, which can cost tens of thousands in upfront fees for equipment and setup, a tablet POS system relies on standard computing equipment, such as an iPad or Android tablet or Windows tablet. In addition to the cost of the equipment, traditional POS systems typically charge a software license per register and then a yearly maintenance fee on top of that. In some cases, you have to pay for upgrades on top of it. That doesn’t include support or training, which can be as much as R 3000 per day. The problem with this model is that if you’re unhappy with your purchase after a few months, you’re out the full cost upfront. The new tablet systems operate on a SaaS (software-as-a-service) model, which means that you often pay nothing up front and then pay a small fee each month for the use of the software. It is common to pay as little as R 800 per month to get started. Also, if you don’t like what you signed up for, you can usually cancel at any time. So it put pressure on the POS software vendor to up their service.

Ability to manage your business on the go

If you don’t want to sit in your office every evening scrubbing the daily sales records, you won’t have to. With many tablet POS solutions, you can see sales, inventory, and customer analytics in real time from any mobile device. Such tools provide greater flexibility and transparency, helping you to streamline your business so that you can feel confident that everything is under control when you step away from your store. Imagine knowing who your best customers are even when you are not present. In addition you can do stock takes with a tablet and input the data life. No need for expensive scanners to input data. With managements apps one could know what is happening in the store without being there.

Free Instant upgrades, back up and support

Since the software of tablet POS providers is based in the cloud, new features, as well as security upgrades, are pushed through to your system instantly. There is no need to hire a consultant or have anyone come to your store since these upgrades are done remotely without any downtime to your business. This can be a huge productivity and cost advantage over traditional systems, which often require onsite expertise and significant business downtime. Support is also given on the spot as there is no need to dial in with remote control software. All support and changes to the point of sale happen in the cloud.

Load shedding

With the current electricity grid in South Africa constantly under pressure Tablet POS handles load shedding with a breeze. Not only do you stay open for sales, but your StorePoint Tablet POS offers offline redundancy should you have no power and your router is off. So your downtime is limited to the minimum. In addition to this, you save cost as a tablet does not need an uninterrupted power supply (UPS). So it means another saving. Normally when electricity is restored after load shedding there is a chance that a power spike might damage your equipment. One thing we have definitely experienced lately at our support desk. With Tablet POS no damage and always open for business, while your competition is closed or must invest in expensive low noise generators or inverters.

Seamless Integration with Helpful Tools

While legacy systems don’t tend to play well with others, tablet platforms easily integrate with many third-party tools. Many of the new tablet POS systems offer seamless integration with marketing tools such as loyalty programs, email campaigns, and rewards, as well as critical business tools like accounting software like SageOne, Xero Accounting, QuickBooks and payment processing like ZipZap. This allows you to manage your entire business all from your POS. New tools are being created for tablet POS systems every day, which means that your job will get easier and easier over time. All of these advantages add up to an attractive business proposition. Lower costs, higher productivity, and reduced risk are all significant contributors to your business’s bottom line. As always, we are available at Retail and Restaurant Business Systems to answer any questions you may have about upgrading to a new tablet POS system. Gives us a call or Whatsapp us on +27764293989


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Mail us at salescpt1@retailandrestaurant.co.za Remember to mention if it is for retail point of sale or restaurant point of sale. Regards The RRBS Team